Wine and beer is available at request in a reasonable price. If the flight is longer, you get other complimentary snacks as well. Munching on the peanuts and pretzels is quite fun. Since most flights are short haul, the passengers are provided complimentary drinks, pretzels and peanuts which is a pretty good deal. Many complaints have been filed regarding theairline’s onboard staff. So yes, ultimately it all comes down to training and the person’s nature. A person that is genuinely nice or trained to be nice would be courteous to you. But since that happens rarely and mostly due to unavoidable reasons such as weather, I give them a clean chit regarding punctuality in departures and arrivals.Īlthough my experience has always been okay with the staff on flights, numerous cases tell an otherwise story. Usually southwest airlines is very particular about punctuality, but there have been instances when flights were delayed. I don’t want to take names but trust me when I say that some US airlines have horrible economy class seats. It is definitely better than some other US based airlines. But then again, usually the flights within US are short, so you are good to go even if you can’t afford business class. For long haul flights, I recommend the use of business class. The economy class seats on southwest airlines are good for short haul flights. This is not an official airline policy, but I believe the earlier you check in, the more chances of you getting a better seat. If you are one of the unlucky few with letter ‘C’, you will be seated last. You are assigned letters before the flight and you get seated according to these letters, with letter ‘A’ people being boarded first, followed by letter ‘B’ and ‘C’. This kind of makes the situation a bit chaotic at times. Southwest airlines does not assign seats, so you can forget about booking your preferred seat beforehand. Having flown Southwest airlines countless times, I can give a reasonable review on its flights. This huge customer base can be attributed to low airfares and good services of Southwest airlines. The airline is heavily depended upon for domestic flights and due to such a big customer base, the airline flies out more than 3500 flights on average every day. It operates flights within 40 states of America and additionally to other destinations such as Puerto Rico. It is today a major US airline with its main hub in Dallas, Texas. Southwest airlines was established back in the 60s.
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